This last week has been difficult for everyone at The Buffalo News, especially our loyal readers. As was publicly acknowledged Friday, The Buffalo News has grappled with a “cybersecurity event” at our corporate parent, Iowa-based Lee Enterprises, that disrupted production of the newspaper and other subscriber services.
We know our subscribers are frustrated, and we share in that frustration. We do, however, recognize our Editor-in-Chief Margaret Kenny Giancola for her work in continuing to get a paper out while keeping the community informed through several public updates.
We can only control what we can control, and this was a chainwide incident that affected Lee’s properties nationwide, not just in Buffalo.
Please know that employees in Buffalo, including the Guild-represented reporters, photojournalists, editors, district managers and circulation clerks, continue to tirelessly work to bring the community the strong local journalism it deserves. That has meant hustling to meet even earlier deadlines to get print designers our content ahead of schedule and figuring out creative solutions to difficult problems.
We hope these technical challenges are short lived and remain grateful to our readers for their patience and understanding. We also hope the community sees this as an example of how hard our employees in Buffalo work for you, even under the most difficult circumstances.
We appreciate your support and need it more than ever.
Buffalo Newspaper Guild CWA Local 31026 