Please fill out and submit this survey as part of a project to address Workplace Stress in CWA’s customer service, call center and public sector units. We want your opinions about your work and your health. Please answer the questions completely and truthfully. Your individual responses will be confidential.
The CWA Customer Service Advocate Committee acknowledges stress as a major issue for our members and appreciates your help in identifying its causes in the workplace. General results of the survey will be presented to the Customer Service Professionals Conference in St. Louis, October 14-17, 2012. The information you provide could help in recommending improvements in your working conditions.